Hey Guys,

I had SafeCracker working just fine on a 10 page form, but now that I’ve updated to 2.1.3, I get a blank white screen after my initial form submission on page 1.  There is nothing in the error log file… how do I start debugging this?

Jesse

Have you grabbed the latest SafeCracker?

I pulled one from yesterday… is that the latest?

Yep, should be 1.0.2.

Yes, that’s what I’m at.

Do you have a PHP error log? What do you have your debugging preference set to?

Debugging is set to 1 and the error log in system/codeigniter/logs/ doesn’t record any errors at all.  Is there another place to look for logs?

Something else to note is that I have the second page set to redirect back to the first if it doesn’t have a valid ENTRY_ID in the 3rd segment.  So if I try loading it directly, without the third segment, it does redirect properly.  So the only time it loads the blank screen is when I try to submit a new entry on the first page of the form.  Also, there is not a new entry created in the Control Panel after submitting page one.

Do you have any of these extensions installed? http://devot-ee.com/hooks/ee/entry_submission_redirect/

Or any other extensions that might use that hook, Membrr, for instance.

Boy, I sure don’t think so.  I have User, SafeCracker, and the defaults.

OK, hmm…any wacky fieldtypes in use?

Let’s see if you have a proper PHP error log that we can look at. In your CP head to Tools > Utilities > PHP Info, and on that page do a text search for error_log, and find the value of that or whether it’s blank.

There are no errors in the log for today.  This was there yesterday, before I updated to the latest SafeCracker:

[06-Jan-2011 16:06:42] PHP Fatal error:  Call to a member function submit_new_entry() on a non-object in /Applications/MAMP/htdocs/cfssystem/expressionengine/third_party/safecracker/libraries/Safecracker_lib.php on line 1123

And I’m only using the default fieldtypes.  Nothing strange there…

I’m stumped now. Can you send me access?

OK. For some reason, the form action for Safecracker was not in the database. I just had to uninstall and re-install the module, and now it’s working.

OK. For some reason, the form action for Safecracker was not in the database. I just had to uninstall and re-install the module, and now it’s working.

Sheesh… so much brainpower for so simple a solution

Thanks