Your account is limited to posting only in the Pre-Sales Questions forum.
Support forum access is limited to members with a purchase history.

If you are working on behalf of another member, please contact us with the name of the license holder and we will upgrade your account.
   
 
SagePay / Europe / Offsite (Server) - 5006 Redirect Error
Posted: 17 April 2012 01:12 AM   [ Ignore ]
Has a Great Personality
Rank
Total Posts:  31
Joined  2010-04-09

Hello,

I’m having trouble with the last part of test mode on Sage Pay. I can do everything but as soon as I click pay I get the following error:

HTTP Status Code:  500
HTTP Status Message:  The request was unsuccessful due to an unexpected condition encountered by the server.
Error Code :  5006
Error Description :  Unable to redirect to Vendor’s web site. The Vendor failed to provide a RedirectionURL.

Code on my checkout page is:

{exp:cartthrob:checkout_form id="myform" name="myform" class="myform" 
   
return="entry/thank_you" 
   
use_billing_info="yes"}

    {gateway_fields}

 {
/exp:cartthrob:checkout_form} 

It doesn’t seem to find that return parameter. Have I missed something? Thanks

Profile
 
 
Posted: 18 April 2012 09:48 AM   [ Ignore ]   [ # 1 ]
Administrator
Avatar
RankRankRankRankRank
Total Posts:  10218
Joined  2008-09-29

Is your site online and publicly viewable? Or is it either offline, or behind a firewall or some other construction that makes it impossible to be viewed from an outside connection?

 Signature 

We’re moving away from the forums, though not entirely and not immediately. Lack of support lately is coincidental to that. Unfortunately we’ve had a bad month with it, but we do not forsee that we will have any continued problems with support through our portal going forward, or on forums while we’re still transitioning. We will send out a newsletter and make additional notifications through twitter and other outlets over the coming weeks.

Moving forward; things returning to normal.

Profile
 
 
Posted: 29 June 2012 01:21 AM   [ Ignore ]   [ # 2 ]
Has a Great Personality
Rank
Total Posts:  31
Joined  2010-04-09

Hi Chris,

I realized I never got back to you about this, thought I’d post the solution in case someone finds this thread in the future!

My test server was password protected, so that’s why it wouldn’t redirect!

I also had the same problem on the live server, but that turned out to be the index.html I’d placed on root to stop the public from accessing the site while I tested (so obviously the plugin wasn’t reaching index.php)

Profile