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Authorize.net sending double email
 
Steve Callan
Posted: 13 April 2012 04:03 PM   [ Ignore ]
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Right now, my site is sending two emails, one from CT and one from Authorize.net… I am trying to turn off the one from Authorize.net.  I unchecked the notification checkboxes in their control panel , but the site is still sending them.  The customer service rep there said that something on the CT end could be overriding that.  Has anyone run into this problem before?
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Chris Newton
Posted: 16 April 2012 01:32 PM   [ Ignore ]   [ # 1 ]
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Joined  2008-09-29

Go to CartThrob’s payment settings for AUthorize.net. There’s a radio box where you can tell Authorize.net to send, or not send an email.

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We’re moving away from the forums, though not entirely and not immediately. Lack of support lately is coincidental to that. Unfortunately we’ve had a bad month with it, but we do not forsee that we will have any continued problems with support through our portal going forward, or on forums while we’re still transitioning. We will send out a newsletter and make additional notifications through twitter and other outlets over the coming weeks.

Moving forward; things returning to normal.
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