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Customer email receipt CC
Posted: 02 January 2012 05:15 PM   [ Ignore ]
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I would like the ability to easily re-send customer emails (receipts) and to check that they have been sent.

The easiest way to do this would be the ability to have a bcc field for the customer email, which I can set. Then I could check this account to see if a particular receipt was sent, and re-send it if necessary.

So - in the “Customer Email” setting area in the CP, it would be extremely useful and helpful if we could have a ‘bcc’ field which we can set to an email address.

If this is not already possible in some way, can you please move this to feature requests?

And could you indicate the likelihood of this being accepted as a good feature request?

Thanks heaps - and Happy New Year grin

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Posted: 03 January 2012 08:08 AM   [ Ignore ]   [ # 1 ]
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I would like the ability to easily re-send customer emails (receipts) and to check that they have been sent.

I’d like that too.

The easiest way to do this would be the ability to have a bcc field for the customer email, which I can set. Then I could check this account to see if a particular receipt was sent, and re-send it if necessary.

What I’d planned on doing was adding a button somewhere to manually send a customer email. I didn’t have any intention of looking to see if the receipt was sent (for completed orders it SHOULD be automatically).

So - in the “Customer Email” setting area in the CP, it would be extremely useful and helpful if we could have a ‘bcc’ field which we can set to an email address.

There are a number of things I’m doing in this area. I’ll consider adding a BCC.

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Posted: 30 July 2012 05:32 PM   [ Ignore ]   [ # 2 ]
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Hi Chris

Has this been implemented yet?

Please advise, thanks
- Ad

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Posted: 30 July 2012 05:41 PM   [ Ignore ]   [ # 3 ]
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It hasn’t. I started building it, but it hasn’t been completed. No date for completion either, and I’m not working on it at present, so no good news to report on this one I’m afraid.

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We’re moving away from the forums, though not entirely and not immediately. Lack of support lately is coincidental to that. Unfortunately we’ve had a bad month with it, but we do not forsee that we will have any continued problems with support through our portal going forward, or on forums while we’re still transitioning. We will send out a newsletter and make additional notifications through twitter and other outlets over the coming weeks.

Moving forward; things returning to normal.

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Posted: 11 September 2012 05:36 PM   [ Ignore ]   [ # 4 ]
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I’ve been building an order manager lately, and it has support for resending an order email to a specific user. If you’d like a copy of it, I can send it to you and you can give it a whirl.

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We’re moving away from the forums, though not entirely and not immediately. Lack of support lately is coincidental to that. Unfortunately we’ve had a bad month with it, but we do not forsee that we will have any continued problems with support through our portal going forward, or on forums while we’re still transitioning. We will send out a newsletter and make additional notifications through twitter and other outlets over the coming weeks.

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Posted: 11 September 2012 05:51 PM   [ Ignore ]   [ # 5 ]
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Hmm, ok, why not? It’s probably overkill for what I need, but it sounds good.

We are launching another site in a few days but I will add it to my dev server and test it there asap.

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Posted: 11 September 2012 06:13 PM   [ Ignore ]   [ # 6 ]
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copy sent.

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We’re moving away from the forums, though not entirely and not immediately. Lack of support lately is coincidental to that. Unfortunately we’ve had a bad month with it, but we do not forsee that we will have any continued problems with support through our portal going forward, or on forums while we’re still transitioning. We will send out a newsletter and make additional notifications through twitter and other outlets over the coming weeks.

Moving forward; things returning to normal.

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