Your account is limited to posting only in the Pre-Sales Questions forum.
Support forum access is limited to members with a purchase history.

If you are working on behalf of another member, please contact us with the name of the license holder and we will upgrade your account.
   
 
Emails without content
Posted: 17 October 2011 12:26 AM   [ Ignore ]
Administrator
RankRank
Total Posts:  356
Joined  2010-01-21

I seem to be having a few CT1 sites that use PayPal Standard as their payment gateway getting order notification emails that contain blank bodies. I know that this has been fixed for CT2 and that it’s not likely to be backported to CT1 but do you know if the same problem affects PayPal Express Checkout?

 Signature 

Freelance web designer & ExpressionEngine Pro Network developer

Profile
 
 
Posted: 17 October 2011 06:27 AM   [ Ignore ]   [ # 1 ]
Administrator
Avatar
RankRankRankRankRank
Total Posts:  10256
Joined  2008-09-29

It does not affect PayPal Express.

 Signature 

We’re moving away from the forums, though not entirely and not immediately. Lack of support lately is coincidental to that. Unfortunately we’ve had a bad month with it, but we do not forsee that we will have any continued problems with support through our portal going forward, or on forums while we’re still transitioning. We will send out a newsletter and make additional notifications through twitter and other outlets over the coming weeks.

Moving forward; things returning to normal.

Profile
 
 
Posted: 24 October 2011 03:05 PM   [ Ignore ]   [ # 2 ]
Administrator
RankRank
Total Posts:  356
Joined  2010-01-21

I need to change to using PayPal Express on a site running 0.9438 which doesn’t have that gateway installed. To enable Express support, is it just a case of uploading the gateway file or is there more to it than that? Because I’m running a customised version of CT on that site that ties in with event registrations.

 Signature 

Freelance web designer & ExpressionEngine Pro Network developer

Profile
 
 
Posted: 24 October 2011 04:10 PM   [ Ignore ]   [ # 3 ]
Administrator
Avatar
RankRankRankRankRank
Total Posts:  10256
Joined  2008-09-29

I believe all you need to do is add the paypal express gateway. It’s a pretty minimal addition. I’d add it and try it.

 Signature 

We’re moving away from the forums, though not entirely and not immediately. Lack of support lately is coincidental to that. Unfortunately we’ve had a bad month with it, but we do not forsee that we will have any continued problems with support through our portal going forward, or on forums while we’re still transitioning. We will send out a newsletter and make additional notifications through twitter and other outlets over the coming weeks.

Moving forward; things returning to normal.

Profile
 
 
Posted: 02 November 2011 05:34 PM   [ Ignore ]   [ # 4 ]
Administrator
RankRank
Total Posts:  356
Joined  2010-01-21

I went ahead and changed to PayPal Express and completing transactions is fine although I’m still getting blank emails.

 Signature 

Freelance web designer & ExpressionEngine Pro Network developer

Profile
 
 
Posted: 03 November 2011 04:25 AM   [ Ignore ]   [ # 5 ]
Administrator
Avatar
RankRankRankRankRank
Total Posts:  10256
Joined  2008-09-29

Send me access. I’ll fix.

 Signature 

We’re moving away from the forums, though not entirely and not immediately. Lack of support lately is coincidental to that. Unfortunately we’ve had a bad month with it, but we do not forsee that we will have any continued problems with support through our portal going forward, or on forums while we’re still transitioning. We will send out a newsletter and make additional notifications through twitter and other outlets over the coming weeks.

Moving forward; things returning to normal.

Profile
 
 
Posted: 21 November 2011 07:54 PM   [ Ignore ]   [ # 6 ]
Administrator
RankRank
Total Posts:  356
Joined  2010-01-21

Hi Chris, I’d forgotten about this one but where did you get up to with it? Because I’ve just heard back from another site running CT1 that also changed to PayPal Express and they’re still having the same problem too.

 Signature 

Freelance web designer & ExpressionEngine Pro Network developer

Profile
 
 
Posted: 21 November 2011 09:57 PM   [ Ignore ]   [ # 7 ]
Administrator
Avatar
RankRankRankRankRank
Total Posts:  10256
Joined  2008-09-29

I checked again tonight.

1.  You still had the hard coded value set for PayPal Standard. I changed it to using Express.

2. You were calling the wrong weblog in your email template. I took the template out, and put it in a standard EE template to test (much quicker, easier that way) and it was obvious that the channel was wrong once I did that. I changed the notification from event_registration to “orders” and not it looks like it works.

You may want to test some more, but the second issue was the biggest issue.

 Signature 

We’re moving away from the forums, though not entirely and not immediately. Lack of support lately is coincidental to that. Unfortunately we’ve had a bad month with it, but we do not forsee that we will have any continued problems with support through our portal going forward, or on forums while we’re still transitioning. We will send out a newsletter and make additional notifications through twitter and other outlets over the coming weeks.

Moving forward; things returning to normal.

Profile
 
 
Posted: 21 November 2011 10:24 PM   [ Ignore ]   [ # 8 ]
Administrator
RankRank
Total Posts:  356
Joined  2010-01-21

Oh yeah, I’d forgotten that things had been changed around with regards orders, purchased items and event registrations. Too much going on with this site. :/ Can you let me know where I had PayPal Standard hard-coded though?

 Signature 

Freelance web designer & ExpressionEngine Pro Network developer

Profile
 
 
Posted: 22 November 2011 06:39 AM   [ Ignore ]   [ # 9 ]
Administrator
Avatar
RankRankRankRankRank
Total Posts:  10256
Joined  2008-09-29

In the option to change the payment. There were 2 options. One was set to paypal standard, rather than express. The easiest way to tell… is to delete that paypal standard gateway. At that point, you’ll get a really obvious error if the system tries to use it.

 Signature 

We’re moving away from the forums, though not entirely and not immediately. Lack of support lately is coincidental to that. Unfortunately we’ve had a bad month with it, but we do not forsee that we will have any continued problems with support through our portal going forward, or on forums while we’re still transitioning. We will send out a newsletter and make additional notifications through twitter and other outlets over the coming weeks.

Moving forward; things returning to normal.

Profile