We’re having problems with the WorldPay customer email not being sent. The order gets added to the orders weblog and everything there is fine but the email never arrives (or is sent). We’ve play with the SMTP settings, it wasn’t that as we’re able to send an email using the communication module. Can you shed some light on this please?
OK. Then it has to do with WorldPay not updating your site with a callback probably.
Can you send me FTP and site admin access?
Also, can you make sure that you’ve done the following:
In the WorldPay Merchant Interface > Installations settings, you will need to set your Payment Response URL to the following url: https://<WPDISPLAY ITEM=MC_callback>. You must also check ‘Payment Response Enabled’ and ‘Enable Shopper Response’.